Last Updated: [3/19/2024]
Thank you for shopping at PixelPerfect.buzz. We strive to provide you with the best experience possible, and your satisfaction is our top priority. Please read our Fulfillment Policy carefully to understand our practices regarding refunds and cancellations.
Refunds:
- Digital Products: As a provider of digital goods and services, PixelPerfect.buzz does not typically issue refunds for digital products once the order is confirmed and the product is delivered. However, we understand that there may be exceptional circumstances, and we assess refund requests on a case-by-case basis. Please contact our customer support team at info@pixelperfect.buzz within 7 days of your purchase if you believe you are eligible for a refund.
- Physical Products: If you are not entirely satisfied with your purchase of a physical product from PixelPerfect.buzz, you may be eligible for a refund or exchange within 30 days of the purchase date. The item must be returned in its original condition and packaging. Shipping and handling charges are non-refundable, and customers are responsible for return shipping costs.
Cancellations:
- Digital Products: Once an order for a digital product is placed and the product is delivered, it cannot be canceled.
- Physical Products: If you wish to cancel an order for a physical product, please contact us at info@pixelperfect.buzz as soon as possible. We will make every effort to accommodate your request, but once the order has been processed and shipped, it cannot be canceled.
Exceptions:
- Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately at info@pixelperfect.buzz with details and photographic evidence of the issue. We will work with you to resolve the problem, which may include issuing a refund, replacement, or repair, depending on the circumstances.
- Unauthorized Purchases: If you believe there has been an unauthorized purchase made through your PixelPerfect.buzz account, please contact us immediately for assistance. We take the security of our customers' accounts seriously and will investigate any reported incidents.
Contact Us:
If you have any questions or concerns about our Fulfillment Policy, please don't hesitate to contact us at info@pixelperfect.buzz. Our customer support team is available to assist you and ensure that your shopping experience with PixelPerfect.buzz is smooth and satisfactory.